We’re Growing. Are you?

by matt on February 1, 2012 · 0 comments

The Foundation is proud to be looking for our next Field Technician. We’re an Apple Authorized Service Provider and responsible for repair and dispatch of AppleCare support services in the Twin Cities. We’re not just fanboys, though. To be our next Field Tech, an expansive knowledge of both Apple, and Windows is necessary. We go both ways. Bring your track shoes, as we pride ourselves on providing quick, and accurate, responses to our business clients’ technical needs. A Field Tech is the face of the company, and that means you’ll need to talk to people, too. No hiding behind keyboards. We work with Creative folks, and need to be able to speak their language.

Essential Duties and Responsibilities

• Provide on-site support to Apple and Windows desktop and laptop client support.
• Apple and Windows client connectivity to Xserve, Open Directory and Active Directory environments.
• Active Directory Users and Computers, manage computer accounts, user accounts, distribution lists and security groups.
• Cross-platform file server connectivity, especially permission/file attributes and SMB/AFP issues.
• Email support for Microsoft Outlook and Apple mail clients, including personal folders and Outlook profile configurations.
• Microsoft Exchange and Kerio Connect mail data migration.
• Security configurations and settings for Mac and Windows clients.
• VPN/Firewall hardware configuration and client implementation for Mac and Windows clients.
• Printer configuration and support for Mac and Windows clients.
• Hardware upgrades for Mac and Windows Clients (RAM, RAID, Hard Drives).
• Software upgrade and installation for Mac and Windows Clients.
• Patch Management for Mac and Windows Clients.
• Network services troubleshooting and connectivity, including wireless.
• Anti-Virus and Anti-Spyware support. (For Windows, silly.)
• Trouble ticket management and documentation of support issues/resolutions.
• Mobile Devices support including iPhone and Android.
• Knowledge of Mobile Device Management platforms and profile configuration.
• Ability to speak tech without sounding techy.
• Good humor.
• Ability to work both independently and with a team.

For more information, including key functions and responsibilities for our Field Technicians, please give us a call at 612.465.0700 or contact us at careers@fndtn.com. Thank you!

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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Bringing You With Us

by matt on January 12, 2012 · 0 comments

Congrats!

Because you are our friends, you can join us at Macworld 2012. Er, I mean iWorld. Yeah, iWorld. We’re very excited to go, and to help bring you with, we’ve started an Instagram account to give you access to all the fun that is in store.

Our Instagram username is “thefndtn”, so make sure you add us to your feed.

Who can resist all the newest shiny gadgets through a retro lens?

The event starts January 26th in San Francisco – but who knows what we’ll see in the mean time. [click to continue…]

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Why is an IT Company on Pinterest?

by matt January 4, 2012

You may think we’re crazy. But that’s ok. We’re on Pinterest because every day, we see our clients do great work. Inspiring work, and we’d like to share it. And then very shortly into the experiment, we realized that we’re hooked. Pinterest is a site dedicated to sharing images that are meant to make you Read MoreRead More link

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Holiday Cheer

by matt December 23, 2011

No matter what religion you may believe in, this time of year is always special. Take some time with your family and friends, and relax. We may be busy at work whilst you are away, but that’s our job – not yours. 24/7/365. We’re available for you. Always. Generally, we’d say Get Back to Work, Read MoreRead More link

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Taking Pictures of Strangers

by The Foundation December 16, 2011

For security concerns, whether it be Mac, PC, or even iOS, there are ways to help protect your investments – both physically and the data that resides on them. Read MoreRead More link

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Why Upgrading to Adobe CS 5.5 This Year Might Be Worth It

by The Foundation December 12, 2011

Being an Adobe Partner, we can offer you the same great discounts that Adobe is offering through the end of the year, including 20% off upgrades. This offer ends December 31st, 2011, so act fast! Read MoreRead More link

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The Consumerization of Technology

by The Foundation October 26, 2011

The era of dictatorial IT is slowly coming to an end. With great technologies like smart phones and the iPad, it is impossible to ignore the business implications of these devices. Businesses are becoming more mobile than ever, which can make some IT partners nervous. November 9th at 7:30am, The Foundation’s Matt Woestehoff will be Read MoreRead More link

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North Loop App Group: October Meeting

by katharine October 19, 2011

Event Details: With the recent release of iOS 5 and a slew of new and exciting apps there are a ton of things we all want to talk about and share. We invite you to join us for our second North Loop App Group meeting. If you don’t want to miss out on the lively Read MoreRead More link

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Our New CoCo Partnership

by The Foundation October 6, 2011

If you have not heard of CoCo, take the time to check it out. Scott Belsky, author of Making Ideas Happen and founder of the Behance network, has said that the next era of revolutionary work will take place in coworking and collaborative environments. CoCo is just one of those environments. With an awe inspiring Read MoreRead More link

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The Apple Event Watched ‘Round the World.

by The Foundation October 5, 2011

All at once Twitter was trending #letstalkiphone, Infinity Blade 2, iTunes Match, Find My Friends, One More Thing, Phil Schiller, World Phone, and Skynet (Have you met Siri?). On Tuesday afternoon the Internet was full of live bloggers whose websites were crashing as consumers worldwide were intently focused on the latest Apple presentation. It must Read MoreRead More link

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