We’re not like other IT organizations. We’re not looking for geeks or geniuses or specialists. We’re looking for the ultimate generalist. Our Field Techs are required to be technologically agnostic. We’re looking for the next senior Microsoft infrastructure engineer to help us help our clients Get Back to Work.

Essential Duties and Responsibilities

· Provide onsite and remote support for desktops and servers of all flavors

· Understand and deploy Active Directory and cloud-first authentication environments

· Deep knowledge of email systems and troubleshooting Exchange, Office 365, Google Apps

· Administer and maintain Windows Server environments

· Comfortable with integration of macOS computers onto Windows and enterprise networks

· Knowledge of networking, routing, firewalls and remote VPNs

· Ability to understand, utilize and issue certificates for network authentication and encryption

· Understand and build solutions based on client’s technological needs

· Clear, concise and precise communication is an absolute must

· Bring diverse opinions and backgrounds to the proverbial table

· Help folks Get Back to Work

Qualifications

· 6-8 years of technical support related to server infrastructure

· Microsoft certifications highly desired

· CompTIA Network + is highly desired

· Knowledge of both Mac and Windows operating systems, as well as common software packages that our clients use

· A desire to inspire the creative work of others

· A love for pure chaos

Work Environment

While performing the responsibilities of the Field Tech’s job, these work environment characteristics are representative of the environment the Field Tech will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Field Tech’s job. This job is mobile, and it is expected that you can navigate the streets of Minneapolis/St. Paul within legal guidelines.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate, with occasional 80’s music.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Field Tech. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Field Tech’s job.

While performing the responsibilities of the Field Tech’s job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Understanding Pantone is one thing, but seeing color is not a necessity.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday